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7th June 2023 by Karen Constable

Fake (Counterfeit) Health Supplements

Two US supplement companies share their food fraud stories

Photo by Mika Baumeister on Unsplash

Supplements are supposed to be good for you, but two major brands in the USA have recently gone public over their challenges with counterfeits… and the counterfeits are not at all healthy.

Some of the counterfeit products contained plain rice flour instead of the labelled active ingredients. Some contained undeclared allergens like gluten and soy. One even contained traces of a scheduled pharmaceutical.

The brands NOW Foods and Fungi Perfecti recently went public about their discoveries of unauthorised copies (‘counterfeits’) of their products on Amazon, the online store platform. A third leading brand is said to also be affected.

The NOW Foods counterfeits were discovered after the brand owner received information from loyal consumers who noticed problems with products they had bought online and realised their purchases were not genuine.

One consumer reported that the product did not have the correct smell, colour or capsule size. The company has released images to educate consumers about how to identify genuine and fake versions of their products. Their vice president of global sales and marketing says the brand has experienced significant problems with counterfeits internationally for “years” and says the company is “looking into” anti-fraud measures.

Amazon reported that the fake NOW Foods products had originated in Kenya and contacted consumers who had purchased the product, telling them to throw it away and issuing refunds. Together, the brand owner, Amazon and the Department of Homeland Security plan to pursue and prosecute the supplier.

NOW Foods explains how to spot a fake on their website.

NOW Foods explains how to spot a fake on their website

 

The Fungi Perfecti counterfeits were discovered by the brand owner, which continuously monitors its sales channels to protect its brand. During recent monitoring, the company discovered packages with “irregularities” in one Amazon store and went on to find 23 separate Amazon storefronts all selling counterfeit versions of its products.

Adulterants and allergens

One counterfeited NOW Foods product was labelled as a herbal supplement but turned out to be simply capsules of plain rice flour.

When Fungi Perfecti tested their ‘fake’ products they were alarmed to learn that they all contained the allergens gluten and soy, while the genuine products do not.

Amazon has notified the Fungi Perfecti (fakes) purchasers and removed the products from their site. The brand owner has published the names of the storefronts that were selling counterfeit versions of their products and issued an allergen warning on their website.

Like NOW Foods, they also published images and descriptions showing consumers how to identify counterfeits, as well as a list of authorised sellers of their genuine products.

Amazon reportedly removed 6 million counterfeit items from its online sales platform in 2022, including food, fashion and electronics.

Sources:

https://www.newhope.com/news/now-foods-fungi-perfecti-still-investigating-counterfeit-products-sold-amazon

https://hostdefense.com/blogs/press-releases/fungi-perfecti-makers-of-host-defense-mushrooms-discovers-counterfeit-products-with-known-allergens-being-sold-on-amazon


This story was originally published in The Rotten Apple, a weekly newsletter for food professionals, policy-makers and purveyors. Subscribe for free for weekly insights, latest news and emerging trends in food safety, food authenticity and sustainable supply chains.

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Filed Under: Food Fraud

26th January 2023 by Karen Constable

Ten Years After Horsegate – A Decade to Celebrate

The horsemeat scandal of 2013 prompted action from the food industry and (some) governments against food fraud.  Ten years later, have we made progress?  Yes!

The United Kingdom created the Food Industry Intelligence Network, the Food Authenticity Network, which is now global, and the National Food Crime Unit (UK) on the recommendations of Prof Chris Elliott in his review of the crisis, which was commissioned by the UK government.

Chris recently wrote about the progress we have made on food fraud in the past decade in New Food Magazine.  He is positive about the gains we have made since 2013.

“The response from industry and government to defend the nation against fraudsters and indeed organised crime in the food sector has been enormously beneficial and makes life far more difficult for criminals.” Chris Elliott writing in New Food Magazine

We have made great progress since 2013, but it’s easy to forget how far our industry has come in our fight against food fraud. We are now paying more attention to food fraud and we are much more aware of its potential to hurt consumers and brands.  There are more tools and technologies available to food businesses to detect and deter food fraud than in 2013.  Analytical test methods, equipment and expertise are (slowly) becoming cheaper and more accessible.

Back in 2013 species identification tests were not routinely performed on red meat – the horsemeat-for-beef issue was only discovered because a sharp-eyed food inspector in Ireland noticed discrepancies on the labels and cartons of frozen “beef” at a small import-export business. At the time, the head of the Irish Food Safety Authority (FSAI) was “astounded” and thought there had been a mistake in the testing when the first sets of results were received, which showed almost 30 percent horsemeat in the “beef”.

These days it’s easy to have meat tested to determine its species and there are cost-effective test kits available for both raw and cooked meat.

However, the ‘bad guys’, as Prof Elliott says, won’t stop trying to make money from food fraud.  It can be very profitable and it carries a low risk of prosecution and punishment compared to other nefarious activities like smuggling drugs across international borders. One commentator estimated that it is three times more profitable to make and sell ‘fake’ olive oil than to smuggle cocaine (source).

In recent years there have been frequent claims in the media that food fraud is getting worse or is an increasing problem, but there is no evidence to support those claims. Food fraud is, by its nature, difficult to measure. As an industry, we are certainly talking about food fraud more, and there are more frequent reports about food fraud, but this doesn’t mean it is more prevalent.

We do need to remain vigilant, of course, because food fraud is not going away. One risk is that as big food companies and wealthy countries pay more attention to food fraud, the fraudsters will increasingly target commodities, companies and regions where there is less oversight – the “low-hanging fruit”.  These are the areas that are increasingly at risk as well-resourced companies increase scrutiny of their supply chains.

In some regions, where consumers and businesses are experiencing economic hardship, there is increasing motivation for previously legitimate food businesses to “cut corners” and for consumers to accept food from questionable sources and this also increases the risks.

Takeaways

As an industry, we are more aware of food fraud than before the horsemeat scandal, and we now have better tools and systems for keeping our consumers and our brands safe.

However, with well-resourced food companies working harder to deter and prevent food fraud in their supply chains, other businesses in the food sector will become more attractive targets for bad actors.

Don’t let your food company be the “low-hanging fruit” for food fraud perpetrators; keep being vigilant about the risk of food fraud in your supply chain and within your own company.

*** This post originally appeared in Issue #72 of The Rotten Apple Newsletter ***

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Filed Under: Food Fraud

6th September 2022 by Karen Constable

Food Fraud in Food Additives

Food additives such as flavour-enhancers, gums, enzymes, emulsifiers, stabilizers, anti-caking agents, anti-oxidants and non-nutritive sweeteners are a bit of a “black box” when it comes to food fraud.  There are few records of food fraud in food additives in our Food Fraud Risk Information (Trello) Database, with the exception of vanilla extract flavouring, which has more entries.  However, just because we don’t have many public records for food fraud does not mean that it does not sometimes occur in food additives.

Food fraud problems with food additives might be less likely to become public knowledge because they are less likely to cause serious food safety issues compared to other food components, due to the tiny concentrations at which additives are present in finished products.  In the absence of a food safety incident or food recall, it is less likely that a food fraud will become public knowledge.

Food fraud in food additives might be easier to detect than food fraud in other ingredients.  For example, if a food additive was fraudulently diluted with a cheap filler, it would not perform as expected in a recipe, which would alert the food manufacturer to a problem.

Many food additives (excluding flavours) have short(ish) supply chains compared to other food types, which reduces the chances of fraudulent tampering with the product.

Fraud in food colourings

During July 2022, there were two border rejections for food colouring additives that contained unauthorised colouring agents.  The border rejections occurred in Europe.  The food colours originated in India.  It is not known whether the unauthorised components were present as a deliberate deception – that is food fraud – or if the importer was unaware of their regulatory status in the European Union. Links can be found in the food fraud incidents section.

 

Image: Pawel Czerwinski on Unsplash

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Filed Under: Food Fraud

14th March 2022 by Karen Constable

How to do a Vulnerability Assessment for Storage and Distribution

From the desk of Karen Constable, our Principal Consultant

The other day, a frustrated food safety manager wrote to me, wanting help to figure out how to do a food fraud vulnerability assessment for storage and distribution (BRCGS Issue 4).

It’s such a tricky one, because storage and distribution (S & D) facilities have so little direct control over product choices.  And the BRC standard is so wordy!

The good news is that when BRC first added product fraud to their storage and distribution standard in 2018 (Issue 3), they wrote a position paper that attempted to provide some guidance.

Even though Issue 4 is a bit different to Issue 3, the guidance in the position paper is still useful.

Here’s just a small portion of guidance from BRC Position Paper:

“The Standard does not define the exact process that the company must follow when completing the vulnerability assessment;however, it is likely to incorporate the following steps:

  • draw up a list of products and services and the controls that are already in operation (e.g. approval of suppliers by customers, pre-packaged products purchased)
  • consider any relevant information regarding potential fraud for each product and service
  • complete a risk assessment on the vulnerability of the products.

The output of the vulnerability assessment is usually a ranking or scoring of the materials to identify those which need additional controls. The ranking and actions required could, for example, be as follows:

  • Very high – a high-profile product with recent reports of adulteration or substitution published by regulatory authorities. Action or monitoring is required to ensure that only genuine materials are purchased.
  • High – a high-profile product that provides an attractive target for potential substitution or adulteration. Some action and/or monitoring is required to ensure that only genuine materials are purchased.
  • Low – this product is unlikely to be a target for substitution or adulteration. However, a re-assessment may be necessary if new information becomes available.
  • Negligible – no further action is required as the product is extremely unlikely to be a target for fraud.”

 

There’s more in the position paper, which you can read or download from the BRC Website: https://www.brcgs.com/media/1055426/sd308-position-statement-accommodating-the-requirements-of-gfsi-benchmark-72-into-issue-3-v2-12082019.pdf

If you are completely new to vulnerability assessments, we have step-by-step instructions on our website, which might help a little if you haven’t seen it yet.  Plus, our on-demand, online food fraud training might also help.  Although both of these resources were created primarily for food manufacturers the concepts of vulnerability assessments also apply to S & D facilities.

I can also assist with custom one-on-one consulting, guidance/feedback or custom templates if you need.   Just get in touch and we can hop on a phone call to discuss.

Regards,

Karen Constable

Food Fraud Advisors

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Filed Under: Learn, Vulnerability Assessments

14th September 2021 by Karen Constable

How To Do a Vulnerability Assessment for Food Fraud

Updated 30th December 2022

What is a vulnerability assessment?

 

A vulnerability assessment is a risk-assessment-style evaluation of a food’s vulnerability to food fraud.

A food fraud vulnerability assessment is a documented assessment that identifies vulnerabilities to food fraud and explains how those vulnerabilities were identified.

Vulnerability assessments are also done to assess the threat of a malicious attack on food.  Malicious attacks include attacks conducted for extortion, ideological reasons or terrorism. We call these issues of food defense. To learn more about vulnerability assessments for food defense (intentional adulteration), click here.

Why ‘vulnerability’ and not ‘risk’? 

 

  • A risk is something that has occurred before and will occur again. A risk can be quantified using existing data.
  • A vulnerability is a weakness that can be exploited.  A vulnerability can lead to a risk.

Food fraud is difficult to estimate and quantify, so we use the word vulnerability rather than risk.

Why do a vulnerability assessment?

 

  1. To protect consumers: Food that is vulnerable to food fraud presents significant risks to consumers.  Food that is adulterated or diluted   [Read more…]

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Filed Under: Food Fraud, Learn, VACCP, Vulnerability Assessments

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